When you sign up for a SIM only contract, you’re committing to a set amount of months for the service. But what happens if you want to cancel your contract early? Is it possible to do so without incurring costly cancellation fees?
The good news is that it is possible to cancel a SIM only contract for free, but there are some conditions that you should be aware of. Here’s what you need to know about cancelling a SIM only contract without paying a fee.
Firstly, it’s important to understand that there are two types of SIM only contracts: those with a fixed term and those that are rolling monthly.
If you have a fixed term contract, you’re committed to paying for the service for the entire agreed period, which is typically between 12 and 24 months. If you want to cancel the contract early, you’ll usually be charged a fee to break the contract.
However, some mobile network providers do offer a 14-day cooling-off period, during which you can cancel your contract for free. This is usually only offered to new customers who have signed up for the service online or over the phone, rather than in-store.
If you’re outside of the cooling-off period and want to cancel a fixed term SIM only contract early, you may be able to do so without paying a fee if you have a valid reason for cancelling. Valid reasons could include moving abroad, losing your job, or being diagnosed with a long-term illness.
To cancel your contract, you’ll need to contact your mobile network provider and explain your situation. They will usually ask for proof of your reason for cancelling, such as a doctor’s note or a letter from your employer.
If your reason for cancelling is accepted, your mobile network provider may waive the cancellation fee or offer you a reduced fee.
If you have a rolling monthly contract, you’re not tied into a fixed term and can cancel at any time without incurring a fee. However, you’ll usually need to give your network provider 30 days’ notice before cancelling.
It’s important to note that if you cancel a SIM only contract early, you may be required to pay off any outstanding balance on the phone or return the phone if it was included as part of the contract. You should also be aware that cancelling a contract early may affect your credit score.
In conclusion, it is possible to cancel a SIM only contract for free, but it depends on the type of contract you have and your reason for cancelling. If you’re outside of the cooling-off period and want to cancel a fixed term contract early, you should contact your mobile network provider and explain your situation. And if you have a rolling monthly contract, you can cancel at any time without incurring a fee, but you’ll need to give notice.